We’re Here to Help
At recipeyumm.site, we value your feedback, questions, and suggestions. Whether you need technical support, have a feature request, or want to report an issue, we’re committed to providing you with prompt and helpful assistance.
Get in Touch
General Inquiries
For general questions about our service, partnership opportunities, or media inquiries:
Email: recipeyumm@gmail.com
Response Time: Within 24 hours
Technical Support
Having trouble with our YouTube thumbnail downloader? Need help with a specific issue?
Email: support@recipeyumm.site
Response Time: Within 12 hours
Business & Partnership
Interested in partnerships, integrations, or business collaborations?
Email: business@recipeyumm.site
Response Time: Within 48 hours
DMCA & Legal Matters
For copyright concerns or legal matters:
Email: legal@recipeyumm.site
Response Time: Within 24 hours
Frequently Asked Questions
Before reaching out, you might find your answer in our common questions below:
How does the thumbnail downloader work?
Simply paste any YouTube video URL into our tool, select your preferred resolution, and click download. The thumbnail will be processed instantly and ready for download.
Is the service completely free?
Yes, our YouTube thumbnail download service is completely free with no hidden costs, registration requirements, or usage limits.
What resolutions are available?
We offer thumbnails in multiple resolutions including HD (1280×720), standard definition (640×480), and custom sizes depending on what’s available from YouTube.
Do you store my URLs or downloaded images?
No, we don’t store URLs or images. All processing happens in real-time, and no data is retained on our servers after your session.
Is it legal to download YouTube thumbnails?
YouTube thumbnails are publicly accessible images. However, users should respect copyright laws and ensure their usage complies with fair use guidelines.
Can I use this for commercial purposes?
While our tool is free to use, you’re responsible for ensuring your use of downloaded thumbnails complies with copyright laws and the original creator’s rights.
Why isn’t a specific thumbnail downloading?
Occasionally, certain videos may have restricted thumbnails or be temporarily unavailable. Try again later or contact our support team if the issue persists.
Do you support bulk downloads?
Currently, our service processes one thumbnail at a time. We’re exploring bulk download features for future updates.
Report a Problem
Technical Issues
If you’re experiencing technical difficulties:
- Describe the issue: What specifically isn’t working?
- Browser information: What browser and version are you using?
- Device details: Desktop, mobile, tablet?
- URL example: Share the YouTube URL you’re trying to process (if comfortable)
- Error messages: Include any error messages you see
Feature Requests
Have an idea to improve our service? We’d love to hear it:
- Describe your suggestion: What feature would you like to see?
- Use case: How would this feature help your workflow?
- Priority: How important is this feature to you?
Bug Reports
Found a bug? Help us fix it quickly:
- Steps to reproduce: How can we recreate the issue?
- Expected behavior: What should have happened?
- Actual behavior: What actually happened?
- Screenshots: Include screenshots if helpful
Business Hours & Response Times
Support Hours: Monday – Friday, 9 AM – 6 PM (EST)
Weekend Support: Limited support available for urgent issues
Standard Response Times:
- Technical Support: 12 hours
- General Inquiries: 24 hours
- Business Matters: 48 hours
- Legal/DMCA: 24 hours
Note: Response times may be longer during weekends and holidays
Alternative Ways to Reach Us
Social Media
Follow us for updates, tips, and announcements:
- Twitter: @recipeyumm_site
- LinkedIn: recipeyumm-site
Feedback & Reviews
Your feedback helps us improve! If you’ve had a positive experience with our service, consider:
- Sharing your experience on social media
- Recommending us to colleagues and friends
- Leaving feedback on review platforms
Privacy & Data Protection
When you contact us:
- We only collect information necessary to respond to your inquiry
- Your contact information is never shared with third parties
- We retain correspondence only as long as necessary for support purposes
- All communications are treated confidentially
For detailed information about how we handle your data, please review our Privacy Policy.
Physical Address
recipeyumm.site
1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
Note: This address is for legal correspondence only. For faster service, please use email contact methods above.
Partnership Opportunities
Interested in partnering with recipeyumm.site? We’re always open to collaborations that benefit our users:
- API Integration: Integrate our thumbnail service into your platform
- Content Creator Programs: Special features for established creators
- Educational Partnerships: Tools and resources for educational institutions
- Developer Partnerships: Technical integrations and white-label solutions
Contact our business team to explore partnership opportunities.
Thank you for using recipeyumm.site! We appreciate your trust in our service and look forward to helping you with your YouTube thumbnail needs.